창구

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Meaning and Usage

The Korean word '창구' primarily refers to a physical window or counter where services are provided, such as in banks, post offices, or customer service centers. It is often used to indicate the place where one interacts directly with staff for transactions or inquiries.

Common Contexts

'창구' is commonly seen in formal or semi-formal settings like banks (은행 창구), government offices, or customer service centers (고객 상담 창구). It implies a designated point of contact.

Collocations and Patterns

  • 은행 창구: bank counter, used when talking about banking transactions.
  • 고객 상담 창구: customer service desk, for inquiries or complaints.
  • 창구를 열다/닫다: to open/close a service window, often used when referring to service availability.
  • 전용 창구: exclusive counter, indicating a special service window for a specific group.

Register and Politeness

The term is neutral and formal, suitable for official or business contexts. It is not used in casual conversation to mean a window of a building; for that, '창문' is more common.

Common Mistakes

Learners sometimes confuse '창구' with '창문' (window) in everyday contexts. Remember, '창구' is specifically a service or transaction window, not just any window in a building.

Example Sentences

은행 창구에서 돈을 인출했어요.

Eunhaeng changgueseo doneul inchulhaesseoyo.

I withdrew money at the bank counter.

고객 상담 창구에 문의하세요.

Gogaek sangdam changgue munuihaseyo.

Please contact the customer service desk.

이 창구는 외국인 전용입니다.

I changguneun oegugin jeonyongimnida.

This counter is for foreigners only.